CORE Agency Privacy Policy

Information We Collect

When you contact CORE Agency, submit an enquiry, complete one of our lead forms, interact with our advertising campaigns, or communicate with us through our website or social media channels, we may collect information such as:

• Your full name
• Email address
• Phone number
• Company, brand or project information
• Services you are interested in
• Your expected project timeline
• Information you voluntarily provide in your enquiry or communication
• Information relating to the campaign, advertisement or source through which you contacted us

How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry
• Understand your business, project or collaboration requirements
• Contact you regarding potential projects, services or opportunities
• Prepare proposals or recommendations
• Manage prospective and existing client relationships
• Follow up on enquiries
• Improve our marketing, communications and services
• Measure the effectiveness of our marketing campaigns

Lead Forms and Social Media

CORE Agency may collect enquiries through platforms including Instagram, Facebook and other Meta services.

When you submit information through a Meta lead form or similar platform, the information you provide may be transferred to CORE Agency and processed through our internal customer relationship management and workflow systems so that our team can respond to and manage your enquiry.

Your use of third-party platforms such as Meta is also subject to their respective privacy policies and terms.

Service Providers

We may use trusted third-party technology and service providers to help us operate our business, manage enquiries, automate workflows, store information and communicate with prospective or existing clients.

These providers may process information on our behalf only as necessary to provide their services to CORE Agency.

We do not sell your personal information to advertisers or unrelated third parties.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to manage your enquiry, maintain our business relationship, fulfil the purposes described in this Privacy Policy, or meet applicable legal and business requirements.

Your Choices and Rights

You may contact CORE Agency if you would like to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information where applicable
• Ask us to stop using your information for certain communications

Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or business practices. The latest version will always be available on this page.